Analyze Performance
Gain valuable insights into each call your business receives.
Real-time Reporting
Call Recording
Call Transcription
Call Scoring
Track your calls in real time. Your reporting dashboard identifies the call source, call volume, and conversion rates. Additionally, you can view real-time trend and opportunity reports to identify categories and locations that are seeing significant changes in traffic volume.
After informing callers that the call may be recorded, you can enable call recordings for all calls received or just from specific call sources to ensure call quality. These recordings are directly accessed on the reporting dashboard.
Every recorded call is eligible for call transcription, which captures the entire conversation. This includes distinguishing both the caller and receiving parties.
Using information gathered from the call recording, transcription, and the call itself, we assign a score to help identify your highest quality call leads.
Real-time Reporting
Track your calls in real time. Your reporting dashboard identifies the call source, call volume, and conversion rates. Additionally, you can view real-time trend and opportunity reports to identify categories and locations that are seeing significant changes in traffic volume.
Call Recording
After informing callers that the call may be recorded, you can enable call recordings for all calls received or just from specific call sources to ensure call quality. These recordings are directly accessed on the reporting dashboard.
Call Transcription
Every recorded call is eligible for call transcription, which captures the entire conversation. This includes distinguishing both the caller and receiving parties.
Call Scoring
Using information gathered from the call recording, transcription, and the call itself, we assign a score to help identify your highest quality call leads.